Where your data is
SpeakGOAT has no password account. The first time you open the app, it creates a random ID for that phone. We call it Your ID. Most of what you do in the app stays on the phone.
| Data | Where it is |
|---|---|
| Your ID | On your phone. The app sends it with requests to our server, and our server stores it with your usage data. |
| Profile, settings and your answers from setup, such as your level, daily goal, reminder time, why you are learning, what you find hard and your setup test results | On your phone only. |
| Progress, practice history, scores and review queue | On your phone only. |
| Recordings of your voice | On your phone only, and only while Keep my recordings is on. When it is off, the app throws each recording away after scoring it. |
| Saved clips and recent searches | On your phone only. |
| Usage data, such as screens you open, clips and YouTube videos you open, lines you practise, scores, settings you change and their new value, app version and phone OS version | On our servers, linked to Your ID. Events wait on your phone until the app sends them. If you turn off Share usage data, the app stops sending them. |
| Reports about AI replies you send | On our servers, linked to Your ID: the reply you reported, the conversation or subtitle line around it, and the reason you chose. |
| Ideas and feature suggestions you send from Profile | On our servers, linked to Your ID: what you wrote, whether it was an idea or a feature suggestion, and the app version. |
| Subscription and purchase records | Apple or Google keep these. If you subscribe, our subscription processor, RevenueCat, may also send our server your subscription status, linked to Your ID. |
Our servers do not save recordings of your voice. They save what you said to Goat or a tutor only if you report a reply from that call or chat. They do not keep your YouTube searches either. A search is held in memory for up to an hour, without Your ID, so repeat searches load faster.
Some features send data to other companies to work. Your voice may go to Apple or Google for speech recognition when your phone cannot do it on the device, and to Microsoft Azure for pronunciation scoring. In the setup chat, what you say goes to Anthropic, which writes the tutor's replies and estimates your level, and OpenAI turns those replies into the tutor's voice. Calls with Goat use OpenAI and Anthropic. Your YouTube searches go to Google's YouTube service, and YouTube's player gets information about the videos you watch straight from your phone. Those companies may keep data under their own policies.
Delete data on your phone
To open Settings, tap the Profile tab, then the gear icon at the top right. Only Delete account also deletes data on our servers. None of these options cancel a subscription.
Delete my progress
Profile › Settings › Data & privacy › Delete my progress, in the Danger zone section. Tap Delete to confirm. This can't be undone.
- Removes from this phone: your progress, practice history, scores, achievements, review queue and any unfinished session.
- Keeps: Your ID, saved recordings, your answers from setup, your profile and settings, reminders, saved clips, recent searches, and any usage events the app has not sent yet.
Delete account
Profile › Settings › Account › Delete account, in the Danger zone section. Type DELETE, then tap Delete my account. Your phone needs an internet connection: if the app can't reach our servers, it deletes nothing and asks you to try again.
- Removes from our servers: everything they keep for Your ID, including usage data, reports about AI replies, ideas and feature suggestions, subscription status and records of subscription changes. Usage events the app was still holding are deleted too.
- Removes from this phone: your progress, practice history, scores, achievements, review queue, any unfinished session, your answers from setup and your setup test results. It also cancels scheduled reminders and resets Your ID. The app then gets a new ID and starts setup again from the beginning. If you don't have Pro, setup asks you again to start the trial, subscribe or restore a purchase.
- Keeps: saved recordings, your profile and settings (such as level, daily goal and reminder time), notification choices, saved clips and recent searches.
To remove saved recordings, delete the app.
Sign out
Profile › Settings › Account › Sign out, in the Danger zone section.
- Removes from this phone: Your ID and the email address you typed in, if any. It also cancels scheduled reminders. The app then makes a new ID.
- Keeps: your progress and everything else on this phone.
Delete the app
Deleting SpeakGOAT from your phone removes everything the app stored on it, including recordings and Your ID. A backup of your phone, in iCloud or Google, may still hold a copy. On Android, that copy may come back if you install the app again.
Stop keeping recordings
To stop saving new recordings, turn off Profile › Settings › Audio & subtitles › Keep my recordings. The app then scores your voice and throws the audio away.
Delete data on our servers
The quickest way is Delete account in the app, described above. If you already deleted the app or signed out, or used SpeakGOAT on another phone, ask us by email.
- Note down Your ID. Go to Profile › Settings › Account. Press and hold the ID in the You section to copy it, or take a screenshot. Do this before you sign out or delete the app.
- Email us. Write to support@speakgoat.app with the subject "Delete my data". Put Your ID in the email. If you used SpeakGOAT on more than one phone, or your ID was reset, send every ID you have.
- We confirm and delete. We reply to confirm your request. Then we delete the usage data linked to that ID, and any other records our server holds for it, within 30 days.
Your subscription
Deleting your data does not cancel SpeakGOAT Pro. Nor does Delete account or deleting the app. Apple or Google bills you, so cancel in their store:
- iPhone: open the Settings app, tap your name, then Subscriptions. Or go to apps.apple.com/account/subscriptions.
- Android: open Google Play, tap your profile picture, then Payments & subscriptions, then Subscriptions. Or go to play.google.com/store/account/subscriptions.
For more help, see Manage or cancel a subscription.
Why we need Your ID
Our servers link your usage data to Your ID, a random code the app made. They do not link it to your name, email address or phone number.
So without Your ID, we cannot tell which data is yours, and we cannot delete it. Your email address alone does not help. If you no longer have the ID, for example because you deleted the app, we cannot find that data.
What we may keep
After we delete your data, we keep nothing about you beyond what the law requires. That may include a record of your request and our reply.
Apple and Google keep their own records of your purchases and subscriptions, under their own privacy policies. We cannot delete those. Ask Apple or Google directly. RevenueCat, which processes your subscription status for us, keeps its own record for Your ID. Email us with Your ID and we will ask RevenueCat to delete it.
Questions? Email support@speakgoat.app. SpeakGOAT is run by Gamified Marketing LLC. Read our Privacy Policy for more.